Heli Backman
Customer Feedback Team Manager at Taksi Helsinki
Based in Finland
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Seniority
Other
Department
Other
Location
Finland
Industry
Taxi and Limousine Services
Company size
185
Contact information
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h•••••••@taksihelsinki.fi
Phone
5 credits+358 ••• •••• ••••
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Background
About Heli Backman
I am a skilled customer service and sell professional with long experience of various tasks in CS and sell at call center, key account desk, back office, service center and store. I have worked as customer service advisor, team leader, supervisor and shop owner. My passion is to offer the best possible customer service and unique customer experiences. My strengths are solution-oriented approach and my strong commitment to the work I do. Minulla on pitkä työkokemus vaativista ja monipuolisista asiakaspalvelutehtävistä niin call centerissä, palvelupisteessä kuin myymälässäkin. Olen työskennellyt palveluneuvojana erilaisissa tehtävissä sekä tiimivalmentajana, esihenkilönä ja kauppiaana. Minulla on ollut kunnia olla mukana luomassa aidosti laadukasta asiakaspalvelua ja ainutlaatuisia asiakaskokemuksia. Vahvuuksiani ovat ratkaisukeskeisyys ja vahva sitoutumiseni työhön, jota teen. Contact info: helibackman@yahoo.com Keywords: customer service, selling, teamwork, communication skills, problem solving, ability to work under pressure, leadership, decision making
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