Hema Bhandari

Background

About Hema Bhandari

I aspire to be more organized and I am a believer of self-motivation, A great team player, accustomed to utilizing a high level of initiative in a diverse and client focused environment. Over 25 years of diversified experience in the area of Administration / Office Management / Secretarial / Customer Service / Corporate Sales / Customer Relationship Management / Retail Branch Banking/ Team Management in Hotel / Software & Banking Industry,* Managing admin functions that supports in providing innovative services to ensure business and capability growth.* A keen analyst with exceptional relationship management skills and efficiency in dealing with clients across the industries * Resourceful at evolving effective admin procedures, establishing service standards and operational policies with proven ability for reducing operational costs through consistent follow-up on effective cost control measures.* A strategic planner with proficiency in implementing systems to achieve organisational objectives and profitability norms by building relationships, making new acquaintances, bringing value and building a strong sense of teamwork that thrives on respect and a common goal.* Managed team of professionals and focused sales targets in cohesion with service standards through excellent interpersonal, communication.* Adept in managing CRM operations with focus on strategising policies & procedures in the operating systems to achieve greater customer delight.* Implemented strategies for building team effectiveness and promoting team spirit