Hemant Arya
Process Associate at Igt Solutions
Based in India
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Seniority
Staff
Department
Operations
Location
India
Industry
IT Services and IT Consulting
Company size
18K
Contact information
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h•••••••@igtsolutions.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Hemant Arya
Experienced Travel and Customer Service professional with over four years of expertise in ticketing, reservations, and client relationship management across leading processes like Hopper, Carlson Wagonlit Travel, and Balmer Lawrie. Proficient in using GDS systems such as Amadeus, Sabre, Galileo, and Fare Logix. Adept at maintaining SLA adherence, handling refunds, and delivering exceptional customer experiences.
Decision-makers
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- SLManager
Shashank Lohia
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- JSStaff
Jatin Sharma
Operations Team Member · Operations
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