Hemant Kanani
VP - Delivery Excellence at Mphasis
Based in Bengaluru, India
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Seniority
Vp
Department
Operations
Location
Bengaluru
Industry
IT Services and IT Consulting
Company size
44K
Contact information
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h•••••••@mphasis.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Hemant Kanani
I specialize in driving technology & process transformation and consulting. I can align, lead, manage and grow a world-class transformation team to identify & lead initiatives to modernize & streamline organization’s processes through digital technology, focusing on improving quality, efficiency, cust. exp. and reducing failure points. Currently heading transformation practice at Mphasis - enabling delivery excellence for people global services portfolio. Build & running CoE to deliver digital innovation leveraging AI, Gen AI, RPA, Lean Six Sigma and process reengineering principles - aligning technology roadmap to the business goals. Achieved saving target ~230%+ on client’s books and ~215%+ bottom-line impact. Responsible for governance & SLA adherence YoY. I was born in Bombay, studied in 5 cities, worked across 58 countries with 40+ multinational clients including 25+ fortune 500. And, in the process, I lost count of people I interacted with. While I learned a lot from books, I learned a lot more from people I met - their lives, stories, cultures, values, business acumen and more. I’ve been fortunate to have been mentored by some great leaders throughout this journey & continuing. I love learning how things work, organized & inter-linked. I had no favorite subject at school. While in college I liked economics & law. But finally, I fell in love with technology and understood what love for a subject can do. I was glued - spent sleepless nights figuring it out. To be really good at something was my 1st corporate lesson and doing something best is never enough till it makes impact on business KPI was 2nd. 28 yrs of work exp. comprise - 11 yrs of technology & process focused and 17 yrs of transformation & consulting focused. I have built long-term professional relationships with customers, colleagues and above all with my teams. My multiple long stints helped me see the success & failures of solution components I envisaged & planned for. Key competencies: Automation - Digitization - AI/ML & GenAI Enablement - Practice/CoE Development - P&L - Client Mgmt- Mgmt. Consulting - Leadership Development - Operating Model Design - Lean 6σ - Gain Share Deals - Domain Consulting - Change Mgmt. Key clients: Citibank - Lloyds - Lehman - Allianz - Opus - Zurich - SWBC - CapitalOne - Cargill - Sony - Crocs - Mylan - Marsh & McLennan - Origin - National Grid - Boeing - Finnair - MTN - Magyar - JPMC - BOA - LPL - Schwab - Bloomberg Cross-functional HR - F&A - Procurement - Outsourcing & GCC Cross-industries BFSI, ENU, Airlines, Telecom, Mfg.
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