Hemanth Aragonda

Background

About Hemanth Aragonda

Most platforms break before they scale. Most marketplaces stall before they monetize. I make sure neither happens. I'm a Staff/Principal TPM with 14 years building the infrastructure layer that AI products, cloud migrations, and marketplace ecosystems run on. I translate executive ambiguity into multi-year platform strategy, run governance without process drag, and broker VP-level conflicts with data — not politics. At Atlassian, I owned the programs that moved the needle at scale:AI Automation Platform (3B runs/month)Architected a distributed microservices system scaling from 30 to 1,800 concurrent executions using Temporal, Kafka, and gRPC — sustaining 3B monthly runs at 99.95% uptime for 60M users. Built an AI Risk Prediction Framework that cut defect rates from 14% to 3.8%(64% reduction), recognised with Atlassian's 2024 Innovation Award. Reduced churn 18% → 7% and unblocked $50M+ pipeline.$225M Cloud MigrationLed 50+ service migrations across 12 products with zero downtime. Delivered $3.2M annual savings, reduced P95 latency by 200ms, and lifted CSAT from 3.8 to 4.6 across 35M+ users. Forge Marketplace & BillingDrove monetisation infrastructure for 500+ partners and 60M users — transitioning from subsidised to usage-based pricing, cutting time-to-revenue 30%, and establishing a billing accuracy framework at 99.5%. Delivery Excellence — AI AgentsBuilt three AI agents to reduce TPM overhead at scale: an Intake Agent that auto-triages inbound requests against GTM priorities and capacity, cutting assignment lag from 7–10 days to 1–2 days; a Rollback Agent that monitors compound release signals (billing accuracy, error burn velocity, P95 latency) and fires before manual observation catches failures; and the AI Risk Prediction Agent that reduced defect rates 14% → 3.8% in production. Before Atlassian: SAP S/4HANA transformation across four global regions at Amadeus. A $2B aerospace procurement platform at Honeywell serving Boeing and Airbus — processing $2B annually with 99.7% uptime. Open to Staff/Principal TPM roles in AI infrastructure, distributed platforms, or marketplace ecosystems. Bengaluru — open to remote/hybrid India.PMP · CSM · Generative AI · 2024 Atlassian Innovation Award