Hendell Bent
Technical Support Analyst - Network Operation Center at Western Union
Based in San Jose, Costa Rica
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Seniority
Staff
Department
Other
Location
San Jose
Industry
Financial Services
Company size
16K
Contact information
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h•••••••@westernunion.com
Phone
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Background
About Hendell Bent
Ability to foresee potential obstacles and opportunities and to work well under pressureAnalytical and problem-solving skills, priority setting skills when dealing with multiple issuesAbility to make decisions in a timely manner despite ambiguous or incomplete informationAble to organize and disseminate a wide array of information to multiple usersStrong Customer-Service background and initiativeGood interpersonal skills and sensitivity to cultural differencesAble to work as a team and independentlyGood Attitude when giving and receiving Feedback and good time management skillsKnowledge in ITIL Foundation v3 and Lean Six Sigma Yellow Belt
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