Henrietta Rutherford

Background

About Henrietta Rutherford

Proficient in MS Office Suite, VISIO, certified Contract Administrator, Certified Designated Agency Representative (DAR), Certified Designated Agency Representative Appointing Authority (DARA), System Administrator for CISCO, AVAYA and Verizon Bill Manager, Trainer, Certified Thinking Out of the Box-Creativity and Problem Solving, Effective Speaking and Human Relations, Various Leadership Awards, Master Certificate in homeland Security. 25 years of developing and fine-tuning business management skills through many opportunities in billing, and customer service, within the telecommunications industry. I have handled a range of areas such as supporting the installations of telephony hardware and software network systems for Federal and DC government agencies. I have the exceptional ability to manage multiple projects with little direction while serving as trainer for all agencies. I helped move the new administration by focusing on the innovation, mission and direction. I helped 70 plus agencies in the DC Government with various billing resolution issues, which resulted in a savings to the District. I have the ability to meet unmovable, monumental deadlines with short notice. I have used my skills in business flows to develop and implement Telecom processes, guidelines and operating procedures. Responsible for issuing monthy Telecom newsletter to all government agencies. I have specifically provided technical assistance to end-users for all telecom government on-line systems. My customer interfacing skills has serve primary vendors and established centralized processes for ordering and bill payment. My decision making is extremely sound, even when performing under pressure. I am an acquisition, financial management, and cost saving specialist.