Henrik Iversen

Background

About Henrik Iversen

Hotelier, Educator, Coach Strategic Planning / Luxury Accommodation Management / Profit Optimization Process Improvement / High Growth Results / Excellent Customer Service Accomplished professional with extensive experience in leading all aspects of hotel business from strategic planning to operations management for high-growth organisations across the globe. Proficient in identifying and capitalising on new business opportunities, building strong work relations with stakeholders, developing top-performing teams, and streamlining operations. Skilled in operational excellence, customer service, solution delivery, project management and lean management. Possess capability to streamline operations and remove obstacles for maintaining required productivity and customer satisfaction levels. Solid history of success in business development, cost control and reduction, budget administration and staff retention. Areas of Expertise: • Strategic Planning & Implementation • Cost Reduction & Avoidance • Turnaround / Crisis Management • Recruiting & Staffing Initiatives • Contract Development / Negotiations • Budget Administration / Management • Internal Systems & Controls • Workflow Planning & Prioritisation • Staff Development Programs • Team Building & Leadership