Henrique Teles
Customer Service Specialist at Vantage
Based in Zafra, Spain
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Seniority
Staff
Department
Customer/Client Service
Location
Zafra
Industry
Financial Services
Company size
1.5K
Contact information
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h•••••••@vantagemarkets.com
Phone
5 credits+34 ••• •••• ••••
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Background
About Henrique Teles
An accomplished thought leader with over 15 years experience in managing high value, complex, global projects and teams. Extensive international business experience. Team player with entrepreneurial drive. Welcomes travel, does not object to relocation. Values long-term business relationships. Used to work under (extreme) pressure. Communicates exceptionally well with all levels of the organization building consensus and establishing a collaborative and productive environment. Established Director of Operations with a history of high performance, thorough understanding of business process delivery, transition management, Operations/ service delivery management, Executive high-level escalations management, and client relationship management. Proven record of exceeding expectations while displaying the highest levels of integrity. Proven Expertise in: Shared Services Operations Management Sales Operations (Forex and high RFIs) Business Process Outsourcing, Optimization & Transformation Managing Global delivery Green-Field Delivery Location Setup Budget/P&L Management Vendor/Client Relationship Management Project Management Leadership and Mentoring Change Management Strategic Planning & Management. High-level Escalation Management
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