Henry McDougal
Technical Help Desk Analyst & Sales at Bacher Computer Solutions Inc
Based in Cleveland, United States
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Seniority
Staff
Department
Information Technology
Location
Cleveland
Industry
IT Services and IT Consulting
Company size
5
Contact information
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h•••••••@bachersolutions.com
Phone
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Background
About Henry McDougal
Customer relationship driven professional with more than 28 years of customer focused experience. Highly adept at managing:(processes, projects and people) Track record of developing and maintaining positive relationships and satisfaction with customers at all levels. Management level experience at many levels (technical call center, help desk support network support, sever support). Proven track record of customer satisfaction. Network Operations Server Maintenance Customer Satisfaction Trouble Shooting Cloud Computing Data Center Management IT Help Desk Management Project Management Executive Ticket Reporting Disaster Avoidance SLA’s Customer Support Remote Support Backups Spam Prevention IT Customer Service Employee Management Recognition and Reviews Anti-Virus MS Exchange Windows/Unix Call Center Management
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