Herbert Vasquez

Background

About Herbert Vasquez

I am a Certified Salesforce Administrator with over 4 years of experience building and supporting scalable systems in fast-growing environments. I specialize in configuring CPQ for regional expansion, managing Five9 VCC/SCC for operational readiness, and deploying efficient, automation-driven solutions across the Salesforce platform. My work lives at the intersection of business strategy and systems architecture. I collaborate daily with directors and cross-functional teams to streamline workflows, improve data visibility, and ensure that tools like Field Service Lightning, the in-house CPQ software, and Salesforce actually serve the people using them. I take pride in making complex systems feel intuitive, fast, and aligned with business goals. Currently at West Shore Home, I’m focused on driving national growth by making sure our systems are ready to scale — and that our teams are empowered by the tools we build.