Herisson Schimidt
Specialist, Helpdesk Support at Comptia
Based in London, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
London
Industry
Technical and Vocational Training
Company size
1.3K
Contact information
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h•••••••@connect.comptia.org
Phone
5 credits+44 ••• •••• ••••
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Background
About Herisson Schimidt
A hardworking IT enthusiast looking forward to building a career as an IT professional. Experienced in been the 1st point of contact for users with IT related issues such as installing and troubleshooting printer issues, deploying images, setting up users on Active Directory and resetting passwords. I have experience of using AutoTask which involved managing the tickets in the software support and escalating the issues to the Support Engineers. I have also acquired good knowledge of Hardware, Basic Networking, Active Directory, Group Policy, DHCP, Windows 10, O365 administration & Virtual Machines. To further my passion for IT I have enrolled on a self-funded course to enhance my skills and gain a recognised qualification within the IT industry. I am looking to get into first line support role to gain experience and develop my career into IT professional.
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