Herman Lee
Technogy Services Operator Ii at Crate And Barrel
Based in Roselle, United States
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Seniority
Staff
Department
Operations
Location
Roselle
Industry
Retail
Company size
6.3K
Contact information
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h•••••••@crateandbarrel.com
Phone
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Background
About Herman Lee
Versatile, accomplished ITIL Certified Manager with a passion for improving processes and developing the career of team members. Possess broad strengths in Helpdesk/problem resolution, disaster recovery, change control and configuration/release management. Exemplary leader who can infuse new ideas, mitigate risk and deliver results that take enterprise system performance and productivity to the next level. Began career at Arthur Andersen and advanced to key leadership roles at Aon/Hewitt Associates. Specialties: Demonstrated ability to deliver unparalleled customer service, improve processes, manage/motivate teams and attain major company goals. Skilled at anticipating end-user needs and potential system-wide problems, implementing preemptive solutions or fixes before they escalate. Flexible and resourceful with strong organization and time-management abilities; consistenly complete top-quality projects under the tightest deadlines.
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