Hernan Ledezma
Customer Success Manager at Pagerduty
Based in Santiago, Chile
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Seniority
Staff
Department
Customer/Client Service
Location
Santiago
Industry
Software Development
Company size
1.3K
Contact information
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h•••••••@pagerduty.com
Phone
5 credits+56 ••• •••• ••••
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Background
About Hernan Ledezma
Hey there! I’m Hernan, an Industrial Engineer originally from Chile, with a global outlook shaped by both local and international experience. A few years ago, I moved to Canada, where I embraced new challenges and grew both personally and professionally. After spending several enriching years there, I’m now based back in Chile, carrying forward everything I learned. Customer interactions? They’re my thing. My career has revolved around roles where engaging with people is key, and my last position in Customer Success confirmed that this is where I excel. I’m passionate about creating seamless experiences, building strong relationships, and helping businesses thrive. Beyond work, I’m a competitive chess player and coach, having mentored kids of all ages to achieve great results. I also run a YouTube channel on personal finance, and when I’m not strategizing my next move, on the chessboard or in business, you’ll find me immersed in books on personal growth and entrepreneurship. Let’s connect and make things happen!
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