Hernando Manrique

Background

About Hernando Manrique

An accomplished strategic and operational leader with a proven track record of building teams and driving customer excellence, business growth, and maximizing profits across diverse sectors, including aftermarket services, manufacturing/packaging, and service-retail operations. Proficient in implementing and utilizing IT and software solutions, including ERP (Epicor), Production Control, Supply Chain, and Quality Systems (Nulogy-PackManager Systems), Microsoft Office, Retail Systems, Salesforce, BI Dashboards, Entytle Data Analytical Software, and Data Warehousing. Possesses extensive experience in project management. Bilingual in English and Spanish.Core Competencies• Operations Management • Strategic planning and execution• Customer Experience Programs Execution.• Coaching and team leadership • Business process improvement• Proficient with software and Technology• Financial management• Project management • Brand Management• Balanced Scorecards & Metrics• Continuous Improvement program executions: Quality-SQF, LEAN, Six Sigma, TQM and BPM.• Information Technology & Systems such as ERP, MRP, PackManager, QCloud, Microsoft Office, Retail Systems, Salesforce, BI Dashboards, and Data-warehouse among others.