Seniority
Manager
Department
Operations
Location
Everett
Industry
Retail
Company size
184K
Contact information
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h•••••••@starbucks.com
Phone
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Background
About Hillary Ness
Respected leader with 15+ years’ experience developing strategic initiatives and executing tactical plans to achieve organizational objectives. Extensive track record implementing projects and operational improvements across a wide variety of teams. Recognized throughout career as a self-starter with unwavering focus on thoughtful process improvement based on data and a deep understanding of customer experience. Exceptional communication skills and ability to develop strong collaborative relationships with all levels of leadership, employees, clients, and vendors. Areas of Expertise: Project/Program Management, Operational Process Improvement, Training Development and Delivery, Communication, Crisis Management, Space Planning, Event Planning, Client Relationship Management, Staff Hiring, Development & Mentorship, Vendor / Subcontractor Coordination, Management and Oversight.
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