Himanshi Raina

Background

About Himanshi Raina

I have worked in Fiserv India Pvt limited for 5 years approx now. I have worked in Cards domain which deals with all type of transactions, types of cards, fraudulent activities on transactions and their solutions. I have worked on UNIX, Tandem, Processors and GUI side. Mostly I have worked on an application in which for every suspicious transaction an alert is sent to customer for verification. When a suspicious transaction is done a case is created which reaches processors first and then to database then with the help of a third party an alert is sent to the cardholder of the Financial Institution for which this facility is there, this alert contains information about the transaction and reaches the card holder via voice call, SMS or Email. Depending on the cardholder's response further action is taken on the card. For every Financial Institution participate for above process settings at tandem side are done I also worked on the application which is used to set up ATMs in US in which we tested all the challenges which can be faced while connecting and using those ATMs.I have also done ISTQB certification.