Hiral Mehta

Background

About Hiral Mehta

I am a dedicated and experienced data-driven marketing and operations professional with an ability to adapt quickly to a dynamic work environment with over 7 years of work experience working across cross functional teams. Since my academic background and work experiences are both in marketing and operations, one of the greatest strengths that I possess lies in the unique combination of my strategic and digital customer relationship management skills. Through development and dissemination of best practices, I helped control and reduce costs while increasing revenue and client satisfaction, led deployment/launch initiatives, supported content governance and managed curation of content. By partnering with colleagues across functions, I promoted service delivery excellence and change management initiatives in U.S, UK, and other international markets, capturing and sharing employee expertise, creating SOPs, metrics, and KPIs to drive performance. Clifton Strengths Finder: Strategic, Learner, Individualization, Achiever and Input