Hirenkumar G.

Background

About Hirenkumar G.

With over 16 years of experience in the Information Technology sector, I offer a robust skill set in managing complex systems, networks, and cloud services. Holding industry certifications such as CCNA, CCNP (Cisco), and Linux Administrator (Studysection), I possess extensive knowledge of technologies including Windows Server, Microsoft Office 365, and Amazon Web Services (AWS). My troubleshooting expertise allows me to resolve complex technical issues swiftly, ensuring continuous, seamless operations in various IT environments. As a System/Network Administrator at Integrity Healthcare Solutions, I lead a dedicated team providing exceptional technical support, voice support, and remote assistance to healthcare clients across the United States, operating in Eastern Standard Time (EST). I manage essential services such as backup processes, space utilization, antivirus updates, and application servers across multiple sites, ensuring optimal system performance and minimal downtime. I have actively contributed to multinational projects in healthcare, gaming, and sports industries, enhancing my ability to navigate and address sector-specific IT challenges. I am committed to continuous professional growth and dedicated to leveraging my technical expertise to drive operational efficiency and innovation. Currently seeking to transition into a DevOps or Site Reliability Engineering (SRE) role, I aim to contribute to automation, system optimization, and enhancing infrastructure performance. Key Skills & Competencies- Network Configuration & Management - Cloud Infrastructure (AWS, Microsoft Office 365)- Troubleshooting & Issue Resolution - Continuous Integration & Deployment (CI/CD)- Automation & System Optimization - Security Protocols & System Maintenance - Technical Support & Remote Assistance - Multinational Project Collaboration I am driven by the pursuit of excellence and always look for ways to innovate, automate, and improve IT operations to achieve business objectives.