Hitendra Kumar

Background

About Hitendra Kumar

Performance-driven PMP and ITIL V3 certified professional with exceptional Leadership, Project Management, Operations Delivery and Team Management skills offering 20+years of insightful experience in Project Management, Service Delivery, Infrastructure Management, Software Configuration Management, Build Management, Release Management, Strategic Initiatives, Change Management, Transition Management, Application Support and Technical support for various IT and Business Process Outsourcing enterprises. Currently associated with BA Continuum India Pvt Ltd (non-Bank subsidiary of Bank Of America), Gurgaon as Vice President Eminent leadership expertise with exemplary record in driving Project Management methodologies and disciplines spanning estimation, contracting, project planning, risk management, progress tracking & analysis, report and other related factors Proficient in Service Delivery Management through Communication & Coordination with all stake holders for defining and meeting Business Demands; Service Desk, Incident and Problem Management; Change Request review, finalization and Change Management; Planning & Provisioning of Schedule, Resources & Team US Patent# 9577884 for - “Enterprise QA Lab Management Tool” granted- Feb 21, 2017 US Patent#9684586 for – “System Test Compliance Tool” granted-June 20, 2017 US Patent# 9740473 for -"Software and Associated Hardware Regression and Compatibility Testing System" granted-August 22, 2017 Team Development, People Management & Performance Management through consensus building, promotion of positive environment, & teamwork spirit, competence development, providing vision & efficiency, issue resolution, motivation and mentoring Cohesive Team Player with Fast Learning Curve along with strong analytical, problem solving, innovation, planning, organizational, communication & interpersonal skills