Hithendra Kumar Puppala

Background

About Hithendra Kumar Puppala

Experienced Software profession with 18+ years experince in all phases of Software Development Life Cycle with 10 years of Management and Leadership experience in various roles. Experianced Certified Scrum Master. • Certified in: Agile – Scrum methodologies, ITIL v3 Foundation, Functional Measurement Method from COSMIC Institute • CISM Certified (Certified Information Security Manager) with experience in audits and assessments • Technology skills: Mainframe Technologies (COBOL, JCL, DB2, CICS, VSAM and SQL), Information Security • Excellent in people management capabilities • Domain Expertise: P&C (Property & Casualty) Insurance Business, Logistics and Healthcare • Proven track record in managing software service delivery in managed service global delivery model • Managed the service & project according to CMMI Level 5 - Service standards • Managed the security audits and setup security controls for the account (SOC – service organization controls and ISMS) • Delivered projects & services successfully using ITIL-Service Management model • Experienced in establishing and maintaining ODC (Offshore Development Centre) according to the client security controls • Experienced in execution and planning for strategic business development • Excellent in management reporting & dashboards for Sr. Executive Communication • Adept at being proactive and establishing transparent communication & trust with peers, clients, vendors and executives • Quick learner with ability to understand organizational strategy, business and IT road-map and recognize the big picture • Possess good work ethics, excellent verbal & written communication and interpersonal skills Education : Masters degree in Quality Management from BITS Pilani, India, Bachelor in Technology, Electronics and Communication Engineering (ECE), Periyar University, India and Masters in Psychology from ANU, India