Hope Morrison
Director, U s Renewals Specialist at Nielseniq
Based in Chicago, United States
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Seniority
Director
Department
General Business & Management
Location
Chicago
Industry
Information Services
Company size
29K
Contact information
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h•••••••@••••••.com
Phone
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Background
About Hope Morrison
Director of U.S. Renewals with several years of experience in the RFP/Renewal process, contract preparation, voice of client, executive relationships, and client experience (CX) management. Analytical professional with a proven track record of developing and implementing processes that foster improved collaboration between internal teams and client representatives, increasing client satisfaction through specialized solutions & action plans. Adaptable leader leveraging strong interpersonal and communication skills to bolster employee development and engagement across a variety of processes and business functions in accordance with organizational standards and goals. Areas of Expertise: RFP Process/Contract Renewals Proposal Management Voice of Client Interviews & Action Plan Formulation Contract Management Employee Development Creative Client Solutions & Incentives Excellent Interpersonal Skills
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