Howard Taylor

Background

About Howard Taylor

EXPERIENCE SUMMARY:*Diagnose and repair electronic problems with Desktops, Laptops, Servers, Laser Printers, Multi-function Copy Machines, Automatic Teller Machines, VoIP Phones, Point-of-Sale Store Systems and other devices *Troubleshoot local network problems and manage LAN cable installation projects *Support Network Operations Centers with on-site WAN diagnostic support capabilities *Install pre-configured Network Routers, Switches, Firewalls and other rack mounted network equipment *Install, diagnose and resolve problems with Windows 7/8/10 & Windows Server 2008/2012 *Support MS Office 2003/2007/2010/2013/2016 and Office 365 *MS Exchange and Outlook E-mail Administration with End User account creation and termination *MS Office365, SharePoint Administration, Configuration and End User account creation *Well experienced with Windows Migration Projects including user data migration and data verification *VMWare Client installation, configuration and creation of Virtual Desktops and Servers *Symantec Endpoint Encryption installation with TPM configuration *Active Directory Domain Administration for Users and Computers and GPO Management with Azure *Remote Control tools including RDP, Remote Assistance, Teamviewer, Dameware & Bomgar *Windows O.S. Image creation using Microsoft Deployment Toolkit, Altiris Deployment Console, Landesk Package Management, Acronis, Ghost *Use diagnostic and imaging tools including SysPrep, BART-PE, Windows-PE and Linux Ubuntu Live CD *Event Log analysis, Process Monitor analysis, Network Traceroute analysis and RegEdit modifications and other tools *Update and support Android and iOS Operating Systems for mobile phones and tablet devices *Mobile-Iron and Good Mobile Security for BYOD implementation *Configure Cisco Meraki Asset Management for unified multi-platform mobile device asset management *Create Technical Documents and Knowledgebase Articles for End Users and Technical Support Staff