Howard Wimpory

Background

About Howard Wimpory

Specialising in helping clients achieve technology enabled global operating model change delivering sustainably transformed business performance. Executive leader with extensive global Operations and Client Service experience in Financial Services. Delivery of strategic change in the context of disparate existing functions is also a core capability and is demonstrated by my leadership of Group Financial Crime Operations. I have transformed Global Utilities for Sanctions Screening, Anti Money Laundering Investigation and KYC Data Maintenance and created 50% capacity gains, improved client satisfaction and delivered against commitments to UK and US Regulators. Technology platform transformation is a core enabler to achieve these transformations, I have led £10M+ re-platforming projects successfully. The harnessing of AI related technologies has been hugely rewarding and this has been best demonstrated through the use of Machine Learning to auto decision PEP Alerts in the Screening Utility where >80% investigations have been automated and quality assurance scores improved to >98.8% I am at my best when leading global teams through core Strategic Change programmes. I have achieved significant results both creating new capabilities for example in South Africa where I led the project to build and then operate a 400 people Corporate Client Support team. They supported Barclays clients across 12 African countries and the strategically important second home market in South Africa and by achieving market leading satisfaction underpinned the strategic revenue growth plans of the Corporate Bank. I am an energising and authentic leader focused on staff engagement across scale colleague) global functions and the development of my management team to achieve their potential. During the response to COVID 19 and the move to home working across for the entire team our staff engagement score improved 17% and Staff Opinion Survey results scored more positively than the Group's in 11 of 12 categories.