Hugh Stern

Background

About Hugh Stern

Management: • Collaborating, networking and partnership development with colleagues, service providers and government agencies. • Human resource management including recruitment, on boarding, learning and development programs. • Analytical and conceptual skills identifying, reviewing, reporting and developing strategies for informed decisions • Effective resource developing, budget managing and activities of marketing and fundraising. • Sound understanding and successful certification of the o National and State Disability service standards, National Mental Health standards and Aged/Care- Residential & Community Standards, o ACHS- EQuIP4, Disability, Community, Aged, HACC, MQAS and ISO accreditation frameworks o Better Health Outcomes, Because Mental Health Matters • Databases such as: Tickit incident and risk management software, Riskman/VHIMS incident software and Supportability and other Microsoft Office applications. Leadership: Effective leadership and change management through engaging people, providing clear communication, sharing ideas, acknowledging peoples efforts and positive feedback which supports achieving desired outcomes. I possess effective abilities in: • Innovation and creative to see both inside and outside the box and develop creative ways to achieve. • Developing and implementing sustainable management frameworks and systems. • Strategic, business and operational planning. • Developing user friendly and compliant policies and mechanisms. • Meeting deadlines, functioning well under pressure, being accountable for actions undertaken, logical problem solving and communicating well with all levels. • Team building through a firm, fair and friendly approach which fosters a culture of engagement, clarity of task and supporting the organisational direction.