Ian Armstrong
Director of Product Management and Program Management at Cobb Tuning
Based in Park City, United States
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Seniority
Director
Department
Sales & Business Development
Location
Park City
Industry
Motor Vehicle Manufacturing
Company size
80
Contact information
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i•••••••@cobbtuning.com
Phone
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Background
About Ian Armstrong
I build teams, processes, and software systems to get work done more predictably. I transformed a customer service team from answering a shared email box to having a full CRM with metrics, reporting, and documentation for easier resolutions. I led a sales team to implement an industry-leading MAP program and an international authorized dealer program. I partnered with engineering leadership to develop a full program management philosophy. As an organization, we went from random guesses on product decisions and timelines to developing lightweight business plans for new products, fiscal year product plans based on timeline data, and overhauling our development process using Agile and Scrum to decrease time to market. In this current role, I engage with over 40 engineers in 5 countries to drive innovations in B2B and B2C hardware, software, and firmware. Any department and any problem, I can help solve it. Specialties: Product Management, Program Management, New Product Launches, Product Upgrades, Change Management, Revenue Growth, Process Optimization, Voice of the Customer, Agile and Scrum Practices, Project Management, Team Leadership
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