Ian Boysen
Senior Program Manager at General Dynamics Information Technology
Based in San Antonio, United States
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Seniority
Manager
Department
Operations
Location
San Antonio
Industry
IT Services and IT Consulting
Company size
26K
Contact information
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i•••••••@gdit.com
Phone
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Background
About Ian Boysen
Extensive experience managing customer service and technical support operations. Specialties: Project Management Program Management Reporting and Analytics Solutions Architecture Business Process Design IT Infrastructure and Service Center/Support operations IT Service Management Subject Matter Expert Service Strategy, Design, Transition and Operation Knowledge Management Workforce Management Quality Assurance Continuous Service Improvement Customer Satisfaction Change Management Certified Service Desk Manager ITIL Foundation Certified
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