Ian Bradley

Background

About Ian Bradley

I am a Quality Leader and my specialty is helping improve the Customer Experience by leading the investigation into product and process non-conformances. I have been successful because of my disciplined, thorough, analytical approach and because I efficiently prioritize the efforts of all available resources to best address the issue. My approach is unique because I have a breadth of experience that allows me to see the customer's perspective and to balance these needs with the interests of all parties. I also manage my time effectively to cover multiple issues and projects simultaneously. I have spent the last 6 years managing the Customer Quality Experience for key customers of a $1B business and worked with the manufacturing sites and engineering support teams (distributed globally) to resolve those issues with the greatest business impact. As a child I always loved taking things apart and putting them back together again to see how they worked. I also loved puzzles. My grandfather saw a natural affinity for engineering and guided me in that direction. In my career, I have built upon that foundation to learn how to drill into the ways in which products fail and how to find and fix the root causes. In the process I have had the opportunity to work with a wide range of products and technologies. In my spare time I love to ride my motorcycle with friends through beautiful scenic locations like the one above (Custer State Park, ND)