Ian Clarke

Background

About Ian Clarke

A highly proficient IT professional with over 25 years’ experience. The majority of this has been gained working for service companies in customer facing roles. Well accustomed to complex solution design using everything in the company's kit bag. Eager to continually expand an already comprehensive skill set, both in technical and business areas. Quickly able to become established as the “go to guy” for the sales teams at all level, whether this is a quick triage call, a fact finding workshop or crafting a response document.KEY SKILLS• Experienced in customer facing roles within an IT Services / Solutions environment.• Competent in specifying, costing and designing IT Services regardless of scale• Quickly gain an understanding of the bigger picture, without getting bogged down in detail• Production of clear, concise documentation for a wide range of audiences• Breaks outside of team boundaries to ensure the best result for all parties• Sympathetic to the intricacies of working in a multi-cultural international environment• Attentive to detail even when working to tight deadlines in high pressure situations• Capable of working under own initiative but also as a member of a team• Quick to identify inefficiencies, always striving to improve agility and performance• Able to own issues and tasks through to resolution