Ian Dubroy

Background

About Ian Dubroy

I am very excited to be working with McKesson Canada as Advisor, Leaves management, where I can apply my skills and experience to their maximum advantage, through team work and innovative thinking; in a fast paced environment utilizing my more than 20 years experience as a Benefits Specialist, Flex Benefits Implementation Specialist, Life Insurance Specialist and Customer Service Representative, thus helping me continue to grow in my career in tandem with the industry's continued growth and change. • Subject Matter Expert in Health, Retirement and Wellness plan administration, including plan review and claim investigations. • Subject Matter Expert in Short and Long-Term Disability, including plan development and implementation, consultation, governance and compliance • Expert knowledge of project management; as well as negotiating rates, premiums, contracts and contract renewals with vendors • Working knowledge of various compensation related tasks and projects • Excellent working knowledge of the WCB claims process in all provinces • Extensive experience and proven excellence in communicating decisions and plan changes in a comprehensive and empathetic way with HR, leadership teams and employees, in writing and verbally, in both official languages. • Expert knowledge of ESA and Human Rights, provincial and federal legislation • Fully fluent in both French and English, written and spoken, including translations • Problem solver, driven, hardworking and dedicated. Specialties: Communication quality review, English and French Policy development and implementation Project Management Flex Benefit Implementation; Service delivery; Client delivery; Data Analysis; Call Monitoring/Coaching; Training; Benefits Administration; Death Processing; Health and Dental claims process; Disability Management Pension Plans.