Ian Harvey
Director of Professional Services at Toolsgroup
Based in North Weald Bassett, United Kingdom
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Seniority
Director
Department
General Business & Management
Location
North Weald Bassett
Industry
Software Development
Company size
319
Contact information
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i•••••••@toolsgroup.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Ian Harvey
Customer-focused enterprise software executive with over 30 years of experience in leading C-level consulting engagements, specializing in retail and customer intelligence solutions.I currently oversee Customer Experience, Services, and Delivery for international engagements at ToolsGroup Software. My passion lies in continually enhancing the performance and value of our innovative, data-driven solutions for clients. I am committed to delivering measurable business benefits, accelerating return on investment, and building strong relationships with key stakeholders. By focusing on customer success, I strive to reduce churn, increase customer satisfaction, and grow our referenceable client base.
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