Ian Jones
Customer Operations Manager at Lexmark
Based in Melbourne, Australia
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Seniority
Manager
Department
Operations
Location
Melbourne
Industry
IT Services and IT Consulting
Company size
10K
Contact information
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i•••••••@lexmark.com
Phone
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Background
About Ian Jones
I have been working in the IT Service Operations and Delivery business for the past 20 years. During the past 10 years I have been leading a Services Operation in the APAC Region with ownership for both delivery of service, full P&L responsibility and Business Development. The Business Development aspect focussed on the selling and marketing of the complete portfolio of services from Core Services to Value Added Services. I have extensive experience with the majority of countries in the APAC region from North Asia to South Asia and Oceania. I believe I have a very strong and experienced background and foundation in leading a successful service organization both in delivery of service operations, people management, customer relationships, vendor/subcontractor management, financial/commercial acumen and business development. Specialties: Financial Management Commercial Management Client Relationship Management People Management Service Sales Management Vendor Management
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