Ian Nelson
Business Operations Analyst at Diebold Nixdorf
Based in Montreal, Canada
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Seniority
Staff
Department
Operations
Location
Montreal
Industry
IT Services and IT Consulting
Company size
20K
Contact information
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i•••••••@dieboldnixdorf.com
Phone
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Background
About Ian Nelson
My current position requires that I deliver the very best response times for service requests and quickest resolutions possible, for the contracted services of a major international financial organization. I provide quick responses, and problem-solving skills needed to maintain the optimal functionality of banking machines. A variety of methods; secured computer applications and Internet connections monitor, diagnose and repair basic machine faults and mechanical breakdowns. Technicians are dispatched. Parts are replaced, and the machines are returned to full-service. Bilingual with English and French. My smile and calm demeanor has opened many doors. My working life began in many rich and diverse roles in areas such as; not-for-profit community health, computer technical repair, retail sales and customer service, postal operations, photography, carpentry, theatre doorman and waiting tables.
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