Ian Webster

Background

About Ian Webster

In 2022 human capital is arguably the scarcest of all business resources. The ability to consistently build and retain high performing teams is now a source of huge competitive advantage. Most leaders and business owners instinctively know this yet seem powerless to act on this crucial issue. WHAT PROBLEMS DO I SOLVE? I address three key "people issues": 1. Poor to average psychological safety – when people don’t speak up, highlight issues, ask questions, or share their ideas, it’s an invisible problem. To address this issue in the workplace, we need to measure team dynamics. Lack of information to invest in people - traditional HR & finance metrics sit in silos. They don’t provide the analytics to show the crucial correlation between soft measures (psychological safety & leadership performance) and business KPIs. This “missing link” provides the business case and highlights where to act. Lack of organisation alignment – many businesses have high performing teams, but are they all working together to deliver on strategy? How clear are their goals? What is happening between teams & team members? Making these hidden dynamics visible can be transformative. HOW DO I SUPPORT PERFORMANCE IMPROVEMENT? Conductor PS25 is the only analytics platform that connects workforce dynamics (psychological safety) with a business's strategic KPIs. This software identifies where to deploy resources to drive performance improvement across: • Team performance & dynamics • Change readiness ahead of major transformation • Staff retention • Innovation • Sales and customer experience PS25 is one of several situational assessment tools I use, that help businesses make their invisible team dynamics, actionable. This is followed up by tailored coaching and training support, to quickly improve leadership, team dynamics and alignment across the organisation. WHO DO I HELP? You are a business leader in a medium to large organisation and you want to significantly improve the performance of both your business and your teams. You will likely have a pressing need to address one or more of the root cause problems or performance improvement areas highlighted above. I believe we can achieve great things by activating humanity in business. NETWORK BUILDING One of the teams I most value is my personal network. I work with a group of leaders and business owners who collaborate and build strategic partnerships for mutual success. If your aim is to build strong relationships with like-minded people for reciprocal benefit, then please reach out to connect with me.