Ibrahim H.
Operations Manager at Imperial I
Based in Bengaluru, India
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Seniority
Manager
Department
Operations
Location
Bengaluru
Industry
Packaging and Containers Manufacturing
Company size
4
Contact information
Reveal Ibrahim's email and phone
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i•••••••@imperiali.in
Phone
5 credits+91 ••• •••• ••••
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Background
About Ibrahim H.
I'm a customer success professional that thrives on helping others. Ever since my first job I have been involved in helping customers problems on and off. I have directly worked in tech support in my first job at Infomatica, to working hands on with customers to build a million dollar company as the Head of Operations at Imperial-I (a retail package solutions company). I'm an engineer-turned-business management professional with a bachelors degree in computer science engineering and a post graduate in business administration. My limited professional experience has taken me across places to working with a few Fortune 500 companies in the world. I have experience working in product management/support, customer success and operations. At present, along with my role as a Customer Success Manager for a fully remote company, I am working as the Head of Operations for a manufacturing company in Bangalore where few of my responsibilities include - to create new strategies with the senior management to plan manpower and production- managing product quality, customer service and ensuring customer retention.
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