Ido Efrat
Chief Operating Officer at Playtech Managed Services
Based in Sofia, Bulgaria
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Seniority
C-Team
Department
Operations
Location
Sofia
Industry
Gambling Facilities and Casinos
Company size
312
Contact information
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i•••••••@playtech.com
Phone
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Background
About Ido Efrat
iGaming professional with over 15 years of experience in the industry, specialising in driving innovation and automation through integrating AI and machine learning technologies. As a highly analytical and goal-oriented individual, I excel at managing multiple projects while maintaining a strong focus on business growth and expansion.With a proven track record in leading multicultural and multichannel operations, I have successfully contributed to the product, support and sales functions across Live Casino, Casino, Poker, Bingo, and Sports betting verticals. By leveraging AI and machine learning, I have optimised processes and created data-driven strategies that lead to increased customer satisfaction and growth for my clients.As a strong advocate for responsible gambling, I take pride in my achievements in key regulated markets, including the US, UK, Netherlands, Spain, Italy, and MGA. My passion for integrating cutting-edge technologies into the iGaming sector drives me to constantly stay updated on the latest trends and advancements in the AI and machine learning space.
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