Ihab Tag
Director of Product Management at Tactful
Based in Cairo, Egypt
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Seniority
Director
Department
Sales & Business Development
Location
Cairo
Industry
Technology; Information and Internet
Company size
98
Contact information
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i•••••••@tactful.ai
Phone
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Background
About Ihab Tag
Product Director at Tactful AI, leading the strategy and execution behind our SaaS contact center platform that helps businesses deliver faster, smarter, and more personalized customer support. I work cross-functionally to define and build solutions that solve real-world problems—unified inboxes, AI, automation, and visual flow builders. By focusing on customer outcomes, I’ve helped clients reduce handling time, deflect up to 40% of repetitive interactions, boost CSAT scores, and even drive incremental sales through better engagement and automation. I’m passionate about building empowered product teams and aligning strategy with measurable customer and business impact. Let’s connect if you’re working at the intersection of AI, SaaS, and customer experience.
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