Ikram Ansari
Technical Manager at Computacenter
Based in Bengaluru, India
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Seniority
Manager
Department
Information Technology
Location
Bengaluru
Industry
Information Technology and Services
Company size
20K
Contact information
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i•••••••@computacenter.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Ikram Ansari
13 Years+ of Experience in IT infrastructure services with expertise in design, implementation, and support for Microsoft SCCM and Intune solutions for multiple customers across retails, Utilities and Manufacturing sectors- Proficiency in coordinating Cross-Functional teams which are often located in various geographical locations, working for information technology architecture planning and governance- Exceptionally well in building & implementing change, Incident and Problem Management meetings and decreasing turnaround time; Analysis and documentation of daily issues and their solutions- Tech lead for End user computing to Provide L3/L4 support for SCCM/Intune Infra Support- Experience of working on various end user computing technologies like System Center Configuration manager (SCCM), OS Deployment, Windows 7, 8.1 and Windows 10 upgrade- Deploying/Upgrading Windows 10, 11 for the enterprise- Device Life Cycle Management -Exploring & Procurement of new Devices for enterprise-Vendor Management for various resources - Expertise in implementing Software distribution, OS deployment, Patch Management, Inventory Management, SSRS Reporting, Software metering and cloud features with SCCM - Handling GMP devices infrastructure- Managing Cloud-based technologies such as Microsoft Autopilot, Cloud Management Gateway, and MECM Co-Management- Bitlocker encryption management - Planning & Implementation of Dell support assist - Strong troubleshooting skills for complex SCCM issues - Vendor management -Handling device lifecycle management - Managing license - Heading 3rd party intake projects - Heading all business EUC global communication - Excellent communication skill.
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