Ilango Mani
Technical Lead at Inmage Systems
Based in Hyderabad, India
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Seniority
Manager
Department
Information Technology
Location
Hyderabad
Industry
Software Development
Company size
36
Contact information
Reveal Ilango's email and phone
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i•••••••@••••••.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Ilango Mani
Senior professional services engineer(APAC), 9 years Data Protection industry expertise in Pre & Post-sales technical, Replication and Business continuity. 9 years in Data protection software in roles ranging from Quality assurance, Pre-sales, Post-sales, Product training, System Testing and Technical support on InMage Scout/ScoutCloud solutions. Go-to expert on BC & DR implementation and support, including design, implementation, training, and support of ScoutCloud solutions. Specialties: • Windows, Linux, Unix • VMware, Hyper-V • InMage ScoutCloud • CDP (Continuous Data Protection) • Disaster recovery • Backup and Recovery • Failover/Failback • Virtualization • Storage management (HP/EMC/Pillar Data systems) • Brocade SAN configurations My job at InMage systems is to assist at different levels in the field, assist in qualifying the solution per customer requirements, Proof-of-concept engagements, Solution implementation, Customer education, Technical support and Escalation management. Activities include… • Reviewing requirements and suggesting appropriate Backup or Disaster recovery solutions • Checking solution fitment • Solution design and implementation while educating the customer and prepping them as per their recovery requirements • Leading L2 technical support team • Handling technical escalations • Feeding back the product issues from field to engineering and following up on the hotfixes/updates/enhancements in next versions to address the problems
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