Iman Dey
Product Manager - Customer Success at Amadeus
Based in Toronto, Canada
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Seniority
Manager
Department
Sales & Business Development
Location
Toronto
Industry
IT Services and IT Consulting
Company size
23K
Contact information
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i•••••••@amadeus.com
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Background
About Iman Dey
Iman is a Product Manager with extensive experience in leading key product initiatives in the travel industry, specifically within the airline sector. At Amadeus, Iman manages client relationships and optimizes customer journeys for major airlines, leveraging Amadeus’s in-house solutions to meet their needs. She leads a cross-functional product group of designers, analysts, and engineers to create data-driven flight shopping, airport experiences, and disruption management products, always keeping the evolving interests of customers at the core. She has also spearheaded several digital integration projects, focusing on popular products such as travel insurance, carbon offset, cancellation for any reason, and eWallet. Before joining Amadeus, Iman was a Product Lead at Cognizant, working with some of the biggest airlines and GDSs in the industry. Skills: Product Leadership, Project Management, Travel Technology, E-Commerce, Operational Excellence, Core Airline Knowledge, Agile Methodology, Customer Success Management
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