Ime Tom

Tech Project Manager at Converge Gct

Based in Lagos State, Nigeria

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Seniority

Manager

Department

Information Technology

Location

Lagos State

Industry

IT Services and IT Consulting

Company size

21

Contact information

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Email

1 credit

i•••••••@convergroup.com

Phone

5 credits

+234 ••• •••• ••••

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Background

About Ime Tom

Customer Success Manager and Project Manager with 7 years of cross-functional experience in developing and implementing customer growth and retention strategies across the Financial, Engineering and Information Technology sectors. Ime is an expert at nurturing customer relationships and managing account renewal to sustain business growth and profitability. She leverages her experience in sales and customer service to improve product adoption and customer satisfaction. As an advocate of customer success programs, Ime is passionate about B2B sales and enjoys collaborating with teams to improve products and services. Coupled with her experience in SaaS business, she holds a Project Management Professional certificate from the Project Management Institute. Ime is enthusiastic about customer success, growth strategies, project management, account management, B2B sales, customer relationship management and SaaS business.#customersuccessmanager #accountmanager #projectmanager #B2Bsales

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