Imogen Kaack

Background

About Imogen Kaack

As a Senior Business Analyst at the University of Canterbury, I navigate a complex and evolving ecosystem, working fluidly across teams and projects, partnering with leaders and domain experts to focus effort where it counts; solving the right problems with purpose. Driven by impact and guided by practical thinking, I help organisations work smarter. I bring structure without rigidity, balancing risk with pace, and always looking for faster, smarter ways to deliver meaningful outcomes. I am more than just a Business Analyst - I help drive strategic outcomes, scale agile capabilities, and shape effective ways of working across complex environments. My work spans capability mapping, standardising methodologies, enhancing delivery frameworks, and collaborating on solution architecture to ensure cohesive and adaptive delivery at scale. Previously, I worked as a Dynamics 365 Consultant, specialising in Customer Engagement, Field Service, and Power Platform. I applied my skills in system configuration, technical consulting, and solution design to help organisations streamline operations and boost efficiency with tailored Dynamics 365 solutions. Originally from Cornwall in the UK, I have been living in New Zealand for the last 12 years. I have travelled the world extensively, as well as living and working in the UK, Scotland, France, and Western Australia. In my spare time you’ll find me snowboarding, freediving, bouldering, and exploring Aotearoa’s incredible backyard.