Indeevari Siyasinghe

Background

About Indeevari Siyasinghe

I am a results-driven professional with a strong background in ERP implementations, SAP CRM, and Microsoft Dynamics 365, complemented by over 4+ years of experience in technical and client support environments. Currently, I work as a Business Analyst at SML Technology Solutions Lanka (Pvt) Ltd, where I lead as BA Dynamics 365 ERP implementations across regions such as the Far East, South Asia, Europe, and the USA. In my role, I serve as a 2nd-tier support analyst for South Asia and the USA, ensuring seamless processes and resolving complex challenges. My journey has been enriched by successfully completing a fully agile ERP implementation project spanning 21 countries and acting as the Business Analyst for AX ERP processes in the USA, delivering all project phases on time while following the SDLC framework. Previously, I provided SAP CRM consulting for diverse implementation, support, and upgrade projects, gaining expertise in ABAP tools like Enhancement Spots, User Exits, Smartforms, SAP Scripts, Adobe Forms, and CRM module enhancements. My proficiency extends to CRM WEBUI development, CRM marketing, and HRIS optimization, collaborating with HR teams to enhance system efficiency and security. This technical knowledge is paired with an innate ability to solve problems, guide teams, and deliver results under pressure. Beyond my professional life, I am a creative soul with a passion for writing poems and short stories. I’ve also dabbled in social media marketing for small brands, bringing creativity to my side ventures. As someone who values freedom and happiness, I maintain a balanced approach to life handling responsibilities seriously without succumbing to undue pressure. My instincts, coupled with advice from mentors and my own experiences, have guided me through difficult situations and helped me grow as a professional. Despite my responsibilities, I value my freedom and believe in maintaining a balance between work and personal life. I approach challenges with a calm and composed mindset, never allowing pressure to overshadow my ability to think clearly and make informed decisions. I am also someone who cherishes friendships and meaningful connections. I believe in living life authentically, staying true to my values, and building relationships that uplift and inspire. At the same time, I maintain clear boundaries to ensure my personal happiness and integrity are never compromised. If you are looking for someone who can bring a fresh perspective and inspire others to achieve their best, I would love to connect andexplore how we can work together.