Indra Hadyan
IT Helpdesk Team Leader at Pt. Tunas Ridean Tbk Tunas Group
Based in South Jakarta, Indonesia
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Seniority
Manager
Department
Information Technology
Location
South Jakarta
Industry
Automotive
Company size
2.2K
Contact information
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i•••••••@tunasgroup.com
Phone
5 credits+62 ••• •••• ••••
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Background
About Indra Hadyan
Results-driven IT professional with over 5 years of experience specializing in IT Helpdesk coordination, technical support, and ERP systems. Proven expertise in team leadership, ticketing workflow optimization, system testing, and problem management, delivering strategic technical solutions aligned with business needs. Strong analytical, communication, and leadership capabilities with a demonstrated track record of improving IT processes, enhancing user satisfaction, and ensuring SLA compliance. Adept at incident troubleshooting, user training, and developing effective procedures to drive organizational efficiency.
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