Indra Hernawan

Background

About Indra Hernawan

With over 10+years of comprehensive experience in operations management within the logistics sector, I am a seasoned professional holding a Bachelor's degree in Law concentrating on Business Economy from the University of Pakuan. Currently serving as the Senior Operation Manager at PT. DHL SUPPLY CHAIN INDONESIA, I bring a wealth of expertise to the table. Overseeing the seamless management of 10 accounts, both on-site and remotely, I ensure impeccable operational execution and unwavering client satisfaction. My tenure spans various roles within the organization, including Site Operation Manager and Operation Senior Executive, where I've consistently delivered outstanding results. Throughout my career, I've demonstrated a keen focus on driving efficiencies and optimizing performance metrics. As the steward of departmental budgets, I've achieved remarkable increases in profitability and spearheaded initiatives resulting in significant cost reductions and enhanced production output. Moreover, my commitment to customer satisfaction has consistently yielded a 95% approval rating, driven by proactive engagement and stringent quality control measures. Beyond my professional endeavors, I've actively contributed to organizational initiatives, showcasing adeptness in program management during my tenure as a Staff member at Himpunan Mahasiswa Hukum Pakuan. Proficient in an array of soft and hard skills encompassing communication, project management, and logistics, I remain steadfast in my dedication to driving operational excellence and fostering collaborative environments. With a track record of success spanning over a decade, I am poised to continue delivering impactful results and driving organizational growth in the dynamic field of operations management.