Indranil Roy

Background

About Indranil Roy

Indranil Roy Experienced Customer Support and Telecom Professional | Project Manager at CodeDesignClub Experienced and results-oriented professional with a solid background in the customer support and telecom industry. I have accumulated over 2 years of expertise in customer support roles at Megus BPO and Tatwa BPO, specializing in domestic telecom processes for Airtel and Aircel. My experience extends to a year in Direct Sales, catering to corporate telecom connections for Tata Teleservices. In my professional journey, I honed my skills during an impressive tenure of 8 years at SZI TECHNOLOGIES, where I contributed significantly to website processes as a Sr Quality Analyst and Process Trainer. I further enhanced my expertise with a 1.5-year stint at Magic Mind TECHNOLOGIES Pvt Ltd, where I served as a Senior Quality Analyst and Process Trainer in the website process domain. Currently, I am thriving in my role as a Project Manager at CodeDesignClub, where I have been instrumental in handling a wide array of projects, including website development, mobile applications, custom software solutions, and digital marketing initiatives. In my capacity as a Project Manager, I lead a dedicated team of 30 professionals, ensuring the successful execution of projects and delivery of high-quality results. With a passion for innovation and a keen eye for detail, I am committed to driving excellence in every project I undertake. My expertise lies in managing multifaceted projects and fostering collaborative environments for seamless team coordination. Let's connect and explore opportunities for collaboration and growth.