Inez Johnson

Background

About Inez Johnson

Inez R. Johnson InezJohnsonRobinson@gmail.com |(414) Professional Summary Results-driven professional with a proven track record in office operations, support services, and administrative management. Adept at coordinating multiple responsibilities with exceptional organizational, interpersonal, and communication skills. Demonstrates a strong commitment to superior customer service, with a deep understanding of healthcare systems, claims management, and community outreach. Highly adaptable with versatile skills suitable for various administrative and leadership roles. Key Skills Medical Insurance & Claims Processing HIPAA Compliance Payment Posting & Claim Entry Online Claim Submission Excellent Interpersonal & Phone Skills Records Organization & Management Community Resource Navigation Professional Experience Rocketship Transformation Prep — Teacher Milwaukee, WI | 2022–Present Develop and implement engaging, standards-aligned lesson plans for K4–3rd grade. Utilize multimedia and technology to enhance learning experiences. Foster a positive classroom culture focused on respect and academic achievement. Collaborate with staff to provide a cohesive and supportive learning environment. Generation of Excellence Trendsetters — Director of Operations Milwaukee, WI | 2019–Present Oversee staff operations and billing activities to ensure efficiency and policy compliance. Collaborate with local/state agencies to support families with access to essential resources. Serve as an advocate for women and families dealing with at-risk pregnancies. Address social determinants of health and reduce barriers to care. R1RCM — Patient Access Supervisor Milwaukee, WI | 2017–2020 Led billing and patient access operations; ensured timely, compliant claim processing. Managed denial resolution and cash flow tracking; prepared weekly status reports. Directed a data integrity project, improving claim accuracy and processing efficiency Education University of Phoenix Master of Business Administration (MBA)| 2018–2021 University of Phoenix Bachelor of Science in Business Management | 2013–2017 Bryant & Stratton College Certificate in Medical Terminology & Anatomy | 2005 MBTI Business Training Institute Certificate: Administrative Assistant | 1995–1996