Ingo Bertelmann

Background

About Ingo Bertelmann

Ingo Bertelmann is an empathetic, appreciative and customer- and target-orientated manager with many years of management responsibility. He has extensive experience in customer service and order processing in complex corporate structures and different corporate cultures. Bertelmann is a team player and motivator who acts in a structured manner and is strong in realising challenging change processes. He is also a committed business coach, a graduate engineer in printing technology and a TÜV-certified coach in the world of work. His areas of expertise include digitalisation, customer service, personnel management, team development, employee coaching, change management, process optimisation, project management and networking. Ingo Bertelmann has worked in various positions, including Sales Development Representative at SS & C Blue Prism, Key Account Manager at Truffls GmbH, Business Coach, Lecturer at Kreishandwerkerschaft Stormarn and Head of Customer Care at Prinovis Ltd & Co. KG. In these roles, he achieved significant successes, including the acquisition of new customers, increased sales, successful training and the enhancement of the positive customer experience by increasing efficiency. Translated with DeepL.com (free version)