Ingrid Mills

Background

About Ingrid Mills

I am a passionate and dedicated professional with over a decade of experience in the dynamic realm of youth and adult sports. Throughout my 13+ years with Force Sports, I have honed my skills in various facets of the industry, consistently driving success through a multifaceted approach. My journey began in customer service, where I developed a keen understanding of client needs and cultivated strong relationships working at the front desk. In this role, I drew on my past customer service experience from the travel and retail industries. Over the years, I have seamlessly transitioned into a role involving payment collection, scheduling, and the creation and sale of customized packages. This diverse experience makes me a great fit for roles that oversee or manage multiple elements of the sales and business cycle. I grew up in a household that owned and operated a local restaurant, so it’s only fitting that my time has also involved the successful management of our food and beverage services. I currently oversee a staff of 15 dedicated to managing our customer experience via our front desk services and our F&B operations. I set schedules and expectations for these employees, and enjoy being a leader who can help these employees grow. My commitment to excellence extends beyond daily operations; I am adept at identifying and implementing innovative strategies to enhance overall program efficiency. Key Skills: Customer Service Excellence Payment Collection and Financial Management Strategic Scheduling and Program Coordination Package Creation and Sales Expertise Food and Beverage Service Management Innovative Problem Solving I thrive in dynamic environments and am known for my ability to adapt to evolving industry trends. As a results-oriented professional, I am committed to helping your business grow. Let's connect to explore how my skills and passion can contribute to the success and growth of your organization.