Inna Vursta
Guest Relations Manager Rixos Marina Abu Dhabi Hotel at Rixos Hotels
Based in Abu Dhabi Emirate, United Arab Emirates
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Seniority
Manager
Department
Customer/Client Service
Location
Abu Dhabi Emirate
Industry
Hospitality
Company size
7.5K
Contact information
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i•••••••@rixos.com
Phone
5 credits+971 ••• •••• ••••
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Background
About Inna Vursta
Luxury hospitality professional with 12+ years of expertise in Front Office and Guest Relations across world-renowned 5-star international brands. Skilled in crafting exceptional guest journeys from arrival to departure, with a proven track record of transforming service standards into service culture.I specialize in:Leading high-performing teams that embody warmth, professionalism, and brand values.Resolving guest concerns with empathy and agility, turning challenges into loyalty opportunities.Driving satisfaction and loyalty scores through personalized experiences and upselling strategies that also optimize revenue.Maintaining uncompromising brand standards while inspiring teams to go beyond expectations.Passionate about creating unforgettable guest experiences, I believe true luxury is not just about service — it’s about connection, trust, and moments that stay with our guests long after they leave.
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